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FAQ's

Is all the jewellery you sell made from 925 sterling silver?

Yes. We only sell 925 sterling silver. We do not sell any plated jewellery or jewellery made from other metals such as pewter or silver plate.

What is sterling silver?

Pure silver is a soft precious metal and for this reason it needs to be 'strengthened' in order to make jewellery. Sterling silver is an alloy of 92.5% pure silver and 7.5% copper or other metal. The millesimal fineness, the system for measuring the purity of precious metals such as gold and silver, indicates the parts per thousand of pure metal by mass in the alloy. As sterling silver is 92.5% silver in the alloy, its millesimal fineness is 925 hence you see sterling silver referred to as 925 silver. 

Is your jewellery nickel free?

Yes. Our jewellery is guaranteed 925 silver and complies with the terms of the 76/769/EEC Nickel Directive.

Can Sterling Silver tarnish?

Yes, it most definitely can! As with most things, your jewellery should be cleaned regularly to avoid tarnish. You should also clean your jewellery before storing for any length of time to keep tarnishing to a minimum

How can I pay?

You can pay by clicking the debit or credit card button OR click the PayPal button

Can I return an item even if it isn't faulty?

Yes. We provide a no quibble 7 day money back guarantee. We will issue a refund or a replacement - it's your choice. See "Shipping and Returns" for full details.

Why do you not list an address on your website?

We do not list an address as we are an Internet based company and do not have a physical shop. If you wish to contact us by post please email us and we will provide you with our UK address.

In which country are you based?

We are based in the United Kingdom. All orders are shipped from the UK worldwide.